FAQs2017-09-06T17:45:02+00:00
How do I find my provider?2017-10-05T12:55:25+00:00

Find your carrier below and follow the instructions.

I have a PPO, do I need to get pre-authorization?2017-09-03T15:32:46+00:00

A: It is always good to get pre-authorization and an estimate from the physician’s office as to what your share of the expense would be. If you have choices of treatment, it would also be good to get the difference in cost of each procedure.

I lost my card, how do I get another one?2017-10-05T13:00:19+00:00

A: Please feel free to call the office at any time and we will assist you in getting another one, 408.725.8777 or find your carrier below and follow the instructions.

Providers

To get more information on your specific Provider and to find a Physician, click on one of the Providers listed below.

Aetna2017-09-03T15:54:54+00:00

FIND A PROVIDER
To find a provider, go to Aetna and click on Find a Doctor. Members can find doctors, facilities, dentists, vision care, pharmacies, behavior health, equipment, Radiology/Pathology, urgent care and other medical services. If you are a member you should register first.

REPLACE A LOST CARD
Members should register online at Aetna when they receive initial cards so they have easy access to information at all times.
For a lost card, members can call numbers below and request a replacement.
888-702-3862 (HMO) – option 4 Spanish
888-802-3862 (PPO/Indemnity) – option 4 Spanish
Members can log in and request an ID card, and also print a temporary card while they wait for replacement cards to arrive.

Anthem Blue Cross2017-09-03T15:55:34+00:00

FIND A PROVIDER

  • To find a provider, go to Anthem California and click on Find a Doctor. Members can find doctors, facilities, dentists, vision care, pharmacies, behavior health, equipment, Radiology/Pathology, urgent care and other medical services.

REPLACE A LOST CARD

  • Members should register online at Anthem California when they receive initial cards so they have easy access to information at all times.
  • For a lost card, members can call 1-800-627-8797 and request a replacement.
  • Members can log in and request an ID card, and also print a temporary card while they wait for replacement cards to arrive.
Blue Shield2017-09-03T15:55:50+00:00

FIND A PROVIDER

  • To find a provider go to www.blueshieldca.com/findaprovider
  • Once logged in, members can find doctors, facilities, dentists, vision care, pharmacies and equipment, and supplies.

REPLACE A LOST CARD

  • Members should register online at www.blueshieldca.com when they receive initial cards so they have easy access to information at all times.
  • For a lost card, members can call (800) 776-4466 and request a replacement.
  • Members can log in and print a temporary card while they wait for replacement cards to arrive.
Choice Builders2017-09-03T15:49:07+00:00

FIND A PROVIDER

REPLACE A LOST CARD

  • Members should register online at www.choicebuilder.com when they receive initial cards so they have easy access to information at all times. You will find benefits, provider search and plans.
California Choice2017-09-03T15:47:25+00:00
Guardian2017-09-03T15:46:03+00:00

FIND A PROVIDER

REPLACE A LOST CARD

  • Members should register online at www.guardiananytime.com when they receive initial cards so they have easy access to information at all times.
  • For lost cards, members can call (800) 459-9401.
  • Once registered, they will be able to log into Members/Employees to make the most of our benefits by managing your account online. Check on claims. find a provider, estimate costs and get tips for a healthy smile!
Health Net2017-09-03T15:45:27+00:00

FIND A PROVIDER

  • To find a provider, go to www.healthnet.com and click on Find a Doctor or Hospital. You can search by location or name and then save the search.

REPLACE A LOST CARD

  • Members should register online at www.healthnet.com when they receive initial cards so they have easy access to information at all times.
  • For a lost card, members can call (800)-522-0088 and request replacement
  • Members can log in and request an ID card, and also print a temporary card while they wait for replacement cards to arrive.
Kaiser2017-09-03T15:44:51+00:00

FIND A PROVIDER

  • To find a provider go to www.kp.org and click on Member Assistance. You can choose doctors, specialist’s facilities in your area.

REPLACE A LOST CARD

  • Members should register online at www.kp.org when they receive initial cards so they have easy access to information at all times.
  • For a lost card, members can call (800) 464-4000 and request a replacement.
  • Members can log in and request an ID card by clicking on Member Assistance.
Metlife2017-09-03T15:44:18+00:00

FIND A PROVIDER

REPLACE A LOST CARD

  • Members should register online at www.metlife.com/mybenefits.com when they receive initial cards so they have easy access to information at all times. Here you will find the Dental Insurance Center. Here you can find a provider, and manage your benefits and find the MetLife Oral Health Library.
  • Customer Service 1-800-275-4638
Principal Financial Group2017-09-03T15:43:33+00:00

FIND A PROVIDER

REPLACE A LOST CARD

  • Members should register online at www.principal.com when they receive initial cards so they have easy access to information at all times.
  • Principal Financial Group members can call 1-800-843-1371 option 3 to request ID cards.
  • Members can log in and request an ID card, and also print a temporary card while they wait for replacement cards to arrive.
  • Customer Service 949-553-1616.
  • Online, you can search for a provider, select a specialty, and select a language. There are many to chose from!
Unum Dental2017-09-03T15:42:35+00:00

FIND A PROVIDER

  • To find a dentist, go to Unum Dental and click on Find a Dentist. Follow the prompts to find a new dentist or search for you current dental office.

REPLACE A LOST CARD

  • Members should register online at Unum Dental. You can then print a new card and view your current benefits.
  • Members can also log in and print a temporary card while they wait for replacement cards to arrive.
VSP2017-10-05T17:35:24+00:00

FIND A PROVIDER

REPLACE A LOST CARD

  • With VSP, the provider can find you by using your social security number in the VSP system.